Please read the following conditions carefully and in their entirety. You will be bound by these conditions if we carry or store goods for you.

This means that:

  • You should take out your own insurance cover over the goods.
  • If both you and the consignee are each operating a business:
    • the goods will be at your sole risk and our services are priced on this basis; and
    • we will not be liable for any loss of or damage to the goods, or any other losses you suffer, regardless of the cause of such loss or damage.

Conditions of carriage



1.1 The meanings of the terms used in these conditions are set out below.


the whole of the operations and services undertaken by the Carrier or any Person on behalf of the Carrier in respect of the Goods (whether gratuitously or not) and includes the loading, unloading, or storage of the Goods and the towing of a trailer



Newline Freighters Pty Ltd ACN 159 145 749 as trustee for the Newline Freighters Trust trading under its own name or under any other business name and its officers, employees, agents and Subcontractors


Chain of Responsibility Law

the Heavy Vehicle National Law as enacted in any Australian state, the Road Traffic (Administration) Act 2008 (WA) and the Road Traffic (Vehicles) Act 2012 (WA) and any other state, territory or Commonwealth legislation dealing with the obligations of parties involved in road transport activities, such as consignors, transport operators, loaders, drivers and schedulers



the Carrier’s quoted charges for Carriage calculated under its rates schedule or other agreed rates, the charges in clause 14 and any tax, including a goods and services tax (GST) levied directly on a transaction or supply under these conditions


Consequential Loss

any indirect or consequential loss; loss of use; loss of product or production; delayed, postponed, interrupted or deferred production; inability to produce, deliver or process; loss of profit, revenue or anticipated revenue; loss of bargain, contract, expectation or opportunity; punitive or exemplary damages; in each case arising from or in connection with the performance of these conditions and whether or not foreseeable at the time of entering into these conditions



includes any machine used for lifting Goods, including a sideloader



the Person who engages the Carrier to provide services of Carriage


Dangerous Goods

Goods that are or may become noxious, dangerous, flammable or damaging, or that are or may become liable to damage any property whatsoever


Enforcement Costs

any fees, costs and expenses, including legal expenses, incurred by the Carrier in connection with any default under or enforcement or attempted enforcement of these conditions on an indemnity basis



the property accepted by the Carrier from the Customer for Carriage including any container or packaging supplied by or on behalf of the Customer



an amount that is calculated on any Outstanding Amount at the rate of 10% per annum calculated on daily balances and compounded monthly


Outstanding Amount

any amount which remains unpaid upon the expiry of the credit terms extended by the Carrier or for which the Customer is otherwise liable,  pursuant  to these conditions, to the Carrier



includes a corporation, company, partnership or any other entity



Personal Property Securities Act 2009 (Cth)



includes any Person who, pursuant to a contract or arrangement with any other Person (whether or not the Carrier), performs or agrees to perform the Carriage or any part of it


1.2 Terms used in these conditions have the same meaning as under the PPSA.

1.3 A reference in these conditions to a statute includes a reference to all enactments amending or consolidating the statute and to an enactment substituted for the statute and any subordinate legislation, including regulations.



The Carrier is not a common carrier and will accept no liability as such. All Goods are carried and all storage and other services are performed by the Carrier subject only to these conditions and the Carrier reserves the right to refuse the Carriage of Goods for any Person and the Carriage of any class of goods at its discretion.



The Carrier will:

(a) use reasonable endeavours to protect and safeguard the Goods;
(b) provide the Carriage exercising the degree of skill, care, and efficiency that would be expected from a competent service provider experienced in providing Carriage;
(c) obtain and maintain at its own expense all proper and necessary licences as may be required by law in connection with the provision of the Carriage;
(d) use reasonable endeavours to deliver the Goods to the address nominated by the Customer and to effect delivery at the date and time requested by the Customer (subject to compliance with all applicable laws and regulations, including Chain of Responsibility Law);
(e) use reasonable endeavours to comply with the Customer’s reasonable and lawful directions to ensure minimal interference with the Customer’s operations; and
(f) where Goods are stored by the Carrier at the request of the Customer, use modes of storage appropriate for the nature of the Goods.



4.1    The Customer warrants that:

(a) the Goods are fit for Carriage and have been suitably packaged for those purposes;

(b) the Customer has the authority of all Persons owning or having any interest in the Goods to accept these conditions on their behalf;

(c) the details of description, items, pallet space, quantity, weight, quality, value and measurements supplied by the Customer are correct;

(d) where required by law, it has accurately completed and supplied a container weight declaration form;

(e) there is a suitable practicable road and approach for the Carrier and the Carrier’s vehicles to the place from which the Goods are to be removed and the place to which the Goods are to be delivered;

(f) the Customer will be responsible for the loading and unloading of any Goods that consist of items of machinery for which a licence to operate is required; and

(g) Carriage is supplied for the purpose of a business, trade, profession or occupation carried on or engaged in by the Customer.

4.2    The Carrier relies on the details of description, items, pallet space, quantity, weight, quality, value and measurements supplied by the Customer, but does not admit their accuracy.

4.3    The Customer:

(a) acknowledges that the Carrier has no responsibility or liability in relation to any pallet used for Carriage;

(b) must ensure that pallets are transferred from and to any relevant hire accounts and that any necessary documentation is signed and delivered to the applicable pallet hire company; and

(c) releases and indemnifies the Carrier from and against any liability in relation to the loss of pallets or failure of any party to transfer pallets on or off any hire account.

4.4  The Customer undertakes to indemnify the Carrier in respect of any liability whatsoever in respect of the Goods to any Person (other than the Customer) who claims to have, who has, or who in the future may have any interest in the Goods or any part of the Goods.



The Carrier at its discretion may subcontract on any terms the whole or any part of the Carriage.



6.1  The Customer agrees that no claim or allegation may be made against any employee, agent, or Subcontractor of the Carrier that imposes or attempts to impose upon such Person any liability whatsoever arising out of or in any way connected with the Goods or the Carriage of them whether or not arising out of negligence or a wilful act or omission on the part of any of them and if such claim or allegation should nevertheless be made, to indemnify the Carrier against all consequences of any such claim or allegation.

6.2 Every exemption, limitation, condition and liberty contained in these conditions and every right, exemption from liability, defence and immunity of whatsoever nature applicable to the Carrier or to which the Carrier is entitled under these conditions will also be available and will extend to protect:

(a) all Subcontractors;

(b) every employee or agent of the Carrier or of a Subcontractor;

(c) every other Person (other than the Carrier) by whom the Carriage or any part of it is undertaken; and

(d) all Persons who are or might be vicariously liable for the acts or omissions of any Person falling within clauses 6.2(a), 6.2(b) or 6.2(c).

6.3  For the purposes of clause 6.2 the Carrier is or will be deemed to be acting as agent or trustee on behalf of and for the benefit of all such Persons and each of them and all such Persons and each of them will to this extent be or be deemed to be parties to these conditions.



7.1 The Customer acknowledges and agrees that neither the Carrier nor any employee or agent or Subcontractor of the Carrier nor any other Person who undertakes the Carriage of the Goods at any time pursuant to these conditions will in any circumstances (except where any statute otherwise requires) be under any liability whatever (whether in contract, tort or otherwise) for:

(a) any loss of or damage to, deterioration, evaporation or contamination of the Goods, or

(b) misdelivery, delay in delivery or non delivery of the Goods or any of them,

whether in the course of Carriage or otherwise including where loss, damage, deterioration, evaporation, contamination, misdelivery, delay in delivery or non-delivery is caused or alleged to have been caused by the negligence of the Carrier or its officers, employees or agents or its Subcontractors.

7.2  The Carrier will be entitled to the benefit of the exclusion of liability provided for in clause 7.1 even if it is proved that the loss or damage resulted from an act or omission done with intent to cause damage, or recklessly and with knowledge that damage would probably result.

7.3  Nothing whatsoever done or omitted to be done or other conduct by the Carrier in breach of contract or otherwise will under any circumstances constitute a fundamental breach of contract, or a repudiation of contract such as to have the effect of disentitling the Carrier from obtaining the benefit of and enforcing all rights, defences, exemptions, immunities and limitations of liability of the Carrier contained in these conditions, and all such rights, defences, exemptions, immunities, limitations of liability and like protection will continue to have full force and effect in any event whatsoever.

7.4  Without limiting the generality of clauses 7.1, 7.2 and 7.3, under no circumstances will the Carrier be liable for any container detention charges or wharf storage charges incurred in connection with the Goods and if a claim or allegation that the Carrier is liable for such charges or is required to pay or indemnify any Person in respect of such charges, the Customer undertakes to indemnify the Carrier against all consequences thereof.

7.5  Notwithstanding any other provision of these conditions, the Carrier will under no circumstances be liable for any claim for Consequential Loss.

7.6  Where clauses 7.1, 7.2, 7.3, 7.4 or 7.5 cannot legally operate and to the extent permitted by law, the Carrier’s liability (including for breach of any warranty, guarantee or any term implied by law in these conditions) is limited to:

(a) in the case of the supply of Carriage, the cost of having those services supplied again; or

(b) in the case of the supply by the Carrier of goods, the lowest of the cost of replacing the goods, acquiring equivalent goods or having the goods repaired.



8.1    Where the Carrier provides Crane services at the request of the Customer, the Customer warrants that:

(a) the ground at the site where the Crane will be used is adequate to support the Crane;

(b) the ground giving access to the site is stable and firm and of a gradient to allow the Crane to be operated safely;

(c) sufficient clearance is afforded in respect of all overhead wires;

(d) the specifications and size of the Crane are suitable for the site where the Crane will be used and for the purpose required by the Customer; and

(e) the road surfaces, access and egress to the site are clear of obstacles at all times and will allow safe movement of the Crane.

8.2  The Carrier will supply a standard selection of slings, lugs and chains but accepts no responsibility for loss or delay if any slings, lugs or chains are found to be unsuitable for the purpose required by the Customer.

8.3  The Customer warrants that the weight of the object or objects to be lifted in any one lift and the radius of the proposed lift, measured from the radial point of the Crane, will not exceed the limits of the Crane.



9.1  The Customer authorises any deviation from the usual route or manner of Carriage of Goods that may in the absolute discretion of the Carrier be considered desirable or necessary in the circumstances.

9.2  If the Customer expressly or impliedly instructs the Carrier to use, or it is expressly or impliedly agreed that the Carrier will use a particular method of handling or storing the Goods or a particular method of Carriage, the Carrier will give priority to that method but if it cannot conveniently be adopted by the Carrier the Customer authorises the Carrier to handle or store or to carry or to have the Goods handled, stored or carried by another method or methods.



10.1  The Carrier is authorised to deliver the Goods at the address nominated to the Carrier by the Customer for that purpose. The Carrier will be conclusively presumed to have delivered the Goods in accordance with these conditions if at that address it obtains from any Person a receipt or signed delivery docket for the Goods.

10.2  If the nominated place of delivery should be unattended or if delivery cannot otherwise be effected by the Carrier or the consignee otherwise fails to take delivery of the Goods the Carrier may at its option deposit the Goods at that place (which will be conclusively presumed to be due delivery under these conditions) or store the Goods and if the Goods are stored by the Carrier the Customer will pay or indemnify the Carrier for all costs and expenses incurred in or about such storage. In the event that the Goods are stored by the Carrier the Carrier will be at liberty to redeliver them to the Customer from the place of storage at the Customer’s expense.



11.1  Where Goods are stored by the Carrier at the request of the Customer, the Customer will furnish an address to which notices may be sent, and will provide samples of the signatures of persons entitled to collect the Goods.

11.2  The Carrier will be entitled to remove the Goods from a place of storage to another place of storage at its discretion.

11.3  The Customer must give 48 hours’ notice to the Carrier of its intention to remove Goods from storage.

11.4  The Carrier will not be obliged to deliver any Goods except to the Customer or to a person authorised in writing by the Customer to receive the Goods without:

(a)  a direction in writing from the Customer; and

(b) payment of all amounts due by the Customer to the Carrier on any account whatsoever.

11.5  The Customer will remove its Goods from storage within seven days of receipt of written notice from the Carrier.

11.6  If any identifying document or mark is lost, damaged, destroyed or defaced, the Carrier may open any document, wrapping, package or other container in which the Goods are placed or carried to inspect them either to determine their nature or condition or to determine their ownership.



12.1  The Goods are accepted subject to a general lien for all charges now due or that may become due to the Carrier by the Customer on any account whatsoever, whether in respect of the Goods or in respect of any other goods for which the Carrier provides or has provided services of Carriage.

12.2  Without prejudice to any other rights the Carrier may have under legislation, if charges are not paid when due, or the Goods are not collected when so required or designated, the Carrier may, without notice, and immediately:

(a) all or any of the Goods and store them as the Carrier thinks fit at the Customer’s risk and expense; and

(b) open and sell all or any of the Goods as the Carrier thinks fit (whether by private treaty or public auction) and apply the proceeds to discharge the lien and costs of sale without being liable to any Person for any loss or damage caused.

12.3  The parties agree that the lien attaches to Goods when the Goods are accepted by the Carrier for Carriage.

12.4  The Customer agrees that the lien arising under these conditions is a security interest.

12.5  If the Carrier requests, then the Customer must promptly upon receipt of a request from the Carrier do anything for the purposes of ensuring that any security interest created under, or provided for by, these conditions is enforceable, perfected (including but not limited to perfection by registration), maintained and is otherwise effective. Anything that is required by the Customer to be done under this clause will be done by the Customer at its own expense. The Customer agrees to reimburse the costs of the Carrier in connection with any action taken by the Carrier under or in connection with this clause.

12.6  The parties agree that, to the extent permitted by the PPSA:

(a) sections 125, 142 and 143 of the PPSA do not apply (unless the Customer is otherwise notified in writing by the Carrier);

(b) any right to receive a notice or statement arising by virtue of sections 129, 130, 132, 134 and 135 of the PPSA is waived; and

(c) any right to receive a copy or any notice of any verification statement confirming registration of a financing statement or a financing change statement relating to any security interest under or provided for by these conditions is waived.



13.1  The Customer will be and remain responsible to the Carrier for all its proper charges incurred for any reason. A charge may be made by the Carrier in respect of any delay in loading or unloading.

13.2  Unless otherwise agreed in writing by the Carrier, the Carrier’s quotations include provision for the following total periods of loading and unloading time:

(a) 1.5 hours for a B-double combination with a full truck load (FTL) or full container load (FCL);

(b) 1.0 hour for a single semi-trailer with a full truck load (FTL) or full container load (FCL); and

(c) 0.5 hours for a part-load/less than truckload (LTL) consignment.

13.3  All time taken in loading and unloading, in excess of the time specified in clause 13.2, will be recorded and charged to the Customer at the Carrier’s standard hourly rate for each hour or part thereof, based on the vehicle type used by the Carrier.



14.1  The Carrier’s charges will be deemed fully earned on receipt of the Goods by the Carrier and are non-refundable in any event. The Customer agrees to pay all sums due to the Carrier without any deduction, counterclaim or set-off.

14.2  Any special instruction given by the Customer to the effect that charges will be paid by the consignee or any other third party will be deemed to include a stipulation that if the consignee or third party does not pay the charges within seven days of the date of delivery or attempted delivery of the Goods the Customer will pay such charges.

14.3  The Customer must pay the Enforcement Costs and Interest in respect of any Outstanding Amount.

14.4  Where the Carrier stores Goods for the Customer, the Customer must:

(a) pay the Carrier’s expenses and charges to comply with any law or regulation or any order or requirement made under them or with the requirement of any market, harbour, dock, railway, shipping, customs, excise or warehouse authority, or other Person;

(b) if any Goods are under customs control, pay all customs duty, excise duty and costs (including any fine or penalty) that the Carrier becomes liable to pay or pays;

(c) supply or pay for labour or machinery or both to load or unload the Goods;

(d) compensate the Carrier for any cost, expense or loss to the Carrier’s property or any Person caused by the Goods; and

(e) if the Goods are at any time re-quantified, re-weighed or re-measured, pay any proportional additional charges.



15.1 If the Carrier accepts Dangerous Goods for Carriage, such Goods must be accompanied by a full written declaration disclosing the nature of such goods.

15.2 The Customer will indemnify the Carrier against all loss, damage or injury howsoever caused arising out of the Carriage of any Dangerous Goods whether declared as such or not and whether or not the Customer was aware of the nature of the Goods.

15.3 The indemnity in clause 15.2 extends to Consequential Loss.

15.4 If in the opinion of the Carrier, the Goods are or are liable to become of a dangerous or flammable or damaging nature, the Goods may at any time be destroyed, disposed of, abandoned or rendered harmless without compensation to the Customer and without prejudice to the Carrier’s right to charge for the Carriage of the Goods.

15.5 The Customer warrants that it has complied with all laws and regulations relating to the nature, packaging, labelling or Carriage of any Dangerous Goods and that the Goods are packed in a manner adequate to withstand the ordinary risks of Carriage having regard to their nature and agrees to indemnify the Carrier for any liability whatsoever as a result of or arising out of the Customer’s failure to comply with each of these warranties.



The Carrier will not be liable for any failure or delay in performance of the Carriage if such failure or delay is due, in whole or in part to any cause whatsoever beyond its control including but not limited to acts of God, lightning, earthquakes, cyclones, floods, landslides, storms, explosions, fires and any natural disaster, acts of war, acts of public enemies, terrorism, public disorder, riots, civil commotion, malicious damage, vandalism, sabotage and revolution, explosions and nuclear accidents, strikes, labour disputes and other industrial disturbances, any road closure or congestion of roads, any quarantine or customs restriction, any interruption of power supply or scarcity of fuel and any accident, collision or breakdown of vehicle, machinery or equipment.



17.1 Notwithstanding any other provision of these conditions (other than clause 18), the Carrier will in any event be discharged from all liability whatsoever in respect of the Goods unless written notice of a claim or an intended claim (together with particulars of the circumstances on which the claim is based) is given to the Carrier:

(a) in the case of Goods allegedly lost or damaged in the course of loading, unloading or transit within 14 days from the delivery of the Goods or from the date on which in the ordinary course of business, delivery would have been effected; or

(b) in the case of Goods allegedly lost or damaged during storage, within 14 days of the date of removal or attempted removal of the Goods from storage.

17.2 The Carrier will be discharged from all liability whatsoever in respect of the Goods unless suit is brought:

(a) in the case of Goods allegedly lost or damaged in the course of loading, unloading or transit within 12 months of their delivery or of the date on which they should have been delivered; or

(b) in the case of Goods allegedly lost or damaged during storage, within 12 months of the date of removal or attempted removal of the Goods from storage.



Notwithstanding anything contained in these conditions, the Carrier will continue to be subject to any implied terms, conditions, guarantees or warranties imposed by the Competition and Consumer Act 2010 (Cth) or any other Commonwealth or state legislation in so far as such may be applicable and prevents the exclusion or modification of any such term, condition, guarantee or warranty.



19.1  The Carrier, Consignor and Consignee must comply with all applicable laws and regulations, including Chain of Responsibility Law.

19.2  The Customer must not impose any requirement on the Carrier that would directly or indirectly encourage or require the Carrier or any person on behalf of the Carrier to speed, drive while fatigued or otherwise perform the Carriage in an unsafe manner.



20.1  These conditions represent the entire agreement between the parties and supersede all prior representations, agreements, statements and understandings between them.

20.2  The Carrier will not be bound by any agreement purporting to vary these conditions unless such agreement is in writing and signed on behalf of the Carrier by an authorised officer of the Carrier.



21.1 These conditions will be construed in accordance with the laws in force in Queensland and the parties submit to the jurisdiction of the courts of Queensland.
21.2 Headings are included for convenience only and do not affect interpretation of these conditions.
21.3 Words importing the singular include the plural and vice versa and words importing a gender include other genders.
21.4 Where the Customer comprises two or more Persons, an agreement or obligation to be performed or observed by the Customer binds those Persons jointly and severally.
21.5 If any part of these conditions is invalid or unenforceable, that part will (if possible) be read down to the extent necessary to avoid the invalidity or unenforceability, or alternatively will be deemed deleted; and these conditions will remain otherwise in full force.
21.6 The indemnities in these conditions survive the termination or expiration of any agreement incorporating these conditions.


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